NOW Foods South Africa accepts the return of goods purchased on the NOW Foods South Africa website only if they are unopened and in their original condition. Should you return the goods within 7 days of receipt we will issue a full refund for the price you paid for the item in the form of a discount code which you can put towards your next purchase, you are entitled to expect your money to be refunded within 1-2 working days of the item being accepted back into our warehouse. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

For your protection we recommend you use a fully tracked and insured service as NOW Foods South Africa is not liable for any loss or damages during transit of the returned item/s.

Defective Item

NOW Foods South Africa will only accept the return of defective goods if they are in their original condition. NOW Foods South Africa does not accept the return of opened products unless the product is deemed defective.

Cancelling An Item

Should you request the cancellation of an item 7 days after receipt NOW Foods South Africa will refund you the full price of the product in the form of a discount code (less shipping fees if applicable) which you can put towards your next purchase - only if the product you're returning is unopened and in its original condition.

If you would like to return an item please fill in the Returns Form below: